bv1000 Terms & Conditions

By creating an account or placing a bet on this platform, you agree to these terms in full. Please read each section carefully before you start playing. If anything is unclear, our 24/7 live chat support team can help.

1. Eligibility and Account Registration

You must be at least 18 years old to register and play on bv1000. By submitting a registration form, you confirm that you meet this age requirement and that gambling is not prohibited under the laws of your location.

During registration you must provide accurate details: your real full name, a working phone number, and a valid payment method. We may ask you to submit a copy of your National ID Card (NID), Passport, or Driving Licence before your first withdrawal. Identity review normally takes up to 2 hours.

• You must register using your own identity. Using another person's documents is a violation.
• Residents of jurisdictions where online gambling is explicitly illegal are not permitted to register.
• Employees of bv1000 and their immediate family members may not hold player accounts.

2. One Account Per Person

Each player may hold only one account. Duplicate accounts — whether registered under the same name, phone number, device, or payment method — will be merged or closed. Any winnings generated from a duplicate account may be voided.

If you believe you have created an account by mistake, contact live chat immediately to resolve the situation before making a deposit.

3. Deposits and Payment Methods

We accept deposits via bKash, Nagad, Rocket, and Upay. All transactions are processed in Bangladeshi Taka (৳).

Deposits must come from a payment account registered in your own name. We do not accept third-party deposits. If a deposit is received from an unrecognised source, it may be returned and the account reviewed.

4. Withdrawals

The minimum withdrawal amount is ৳700. The maximum daily withdrawal is ৳1,30,000 for standard accounts. Withdrawals are typically processed within 26 minutes once approved.

• Your first withdrawal requires identity confirmation (NID, Passport, or Driving Licence).
• Withdrawals are sent back to the same mobile banking number used for your most recent deposit.
• Accounts with pending bonus wagering cannot withdraw until the wagering requirement is met.
• We reserve the right to hold a withdrawal for up to 1 hour on a first-time request for additional security checks.

5. Bonus and Promotion Rules

Bonuses are issued at our discretion and are subject to the conditions stated at the time of the offer. The first-deposit welcome bonus applies to new accounts making their first qualifying deposit of at least ৳500. Reload bonuses of 12% are available on selected subsequent deposits.

• Bonuses may not be transferred, exchanged for cash directly, or combined with other promotions unless stated.
• Claiming a bonus using multiple accounts, or coordinating bets with other players to meet wagering, is not allowed.
• Promotional offers are open to Bangladesh residents only unless stated otherwise.
• We reserve the right to modify or withdraw any promotion with reasonable notice.

6. bv1000 Wagering Requirements

All bonuses carry a wagering requirement of 22× the bonus amount. For example, if you receive a ৳1,000 bonus, you must wager ৳22,000 before the bonus balance converts to withdrawable cash.

Bets placed on certain game types — including live sports and crash games — may contribute at a reduced rate toward wagering. The exact contribution rate is displayed on each promotion page.

7. Game Rules and Fairness

All games on this platform are provided by licensed third-party studios including Evolution, CQ9, Spribe, JILI, FA Chai, and KA Gaming. Each game operates on a certified random number generator (RNG). Published RTP figures are set by the game provider and represent statistical averages over millions of rounds — individual sessions may differ significantly.

In the event of a game malfunction or disconnection during a live round, the round may be voided and stakes returned. We are not liable for losses caused by network issues on the player's side.

8. Account Suspension and Closure

We may suspend or close an account without prior notice if we detect:

• Fraudulent activity, chargebacks, or use of stolen payment credentials.
• Collusion with other players to manipulate game outcomes or exploit bonuses.
• Provision of false identity information during registration or document checks.
• Automated betting using scripts, bots, or any form of AI-assisted play not supported by the game itself.

Where an account is closed for a policy violation, any bonus balance is forfeited. Real-money balances from clean deposits will be returned after investigation, unless offset against proven losses from fraudulent play.

9. Responsible Gaming

bv1000 supports responsible play. If you feel your gambling is becoming a problem, you can request a deposit limit, cooling-off period, or self-exclusion at any time through live chat. Self-exclusion periods range from 7 days to permanent closure.

Players under the age of 18 are strictly prohibited. If we have reason to believe an account holder is underage, the account will be suspended pending identity verification.

10. Privacy and Data Use

We collect only the information needed to operate your account: your name, phone number, and transaction history. We do not sell your data to third parties. Payment data is handled through secure, encrypted connections. Full details are in our Privacy Policy.

11. Changes to These Terms

We may update these terms at any time. When we make material changes, we will display a notice on the homepage for at least 7 days before the new terms take effect. Continued use of the platform after the effective date constitutes acceptance. If you disagree with an update, you may close your account before it takes effect.

The version date at the top of this page always reflects the most recent revision.

12. How to Reach Support

If you have questions about any section of these terms, our team is available around the clock. The quickest way to get help is through the 24/7 live chat button on any page. For formal written queries or account disputes, use the live chat and ask to escalate to our compliance team — a written response will follow within 48 hours.

We do not publish a direct email address on this page. Live chat is the primary support channel for Bangladesh players.